Nick Thompson recently
won the Laser Worlds and said that this was the best event he has ever
attended. Everyone who Pam and I talked with agreed, and what made it even more
remarkable is that it was actually four Worlds held back-to-back. The
organizers handled everything from a life-threatening medical emergency
to cooling the hot pavement for tired barefoot sailors. Linda, Dan, Andy, and their
team did a superb job and have shared how they did it and what they learned. The things that Pam and I feel made things extra special we've highlighted in green.
By Linda
Green and Andy Barrow
Attitude
· No egos. Everyone
pitches in when needed.
· Flexibility. Listen to
feedback and make changes as necessary. "No" is okay, but openly
explore all options first.
· Understand that ILCA's
documents are negotiable. They will work with you, but know that they are also
negotiating!
People
· Organizing committee
members should be accessible to competitors and race committee.
· Charter support
personnel should be immediately reach-able during race days.
· Having a floating
"Chief Troubleshooter" is a great way to unload the event chair and
identify a go-to person for issues and support. Choose him/her wisely!
· Know the strengths and
weaknesses of your team and be willing to make adjustments.
· Very few volunteers are
able to,or willing to commit to the entire series of events. Recognize
that and plan on replacements.
· Overly zealous
volunteers can burn out quickly. Feed them, hydrate them, appreciate them and
tell them that often.
· Keep volunteer
commitments to small segments of time to avoid burn out.
Venue
· Parking competitor boats
close to launching helps everyone.
· It is not necessary to
give everyone a designated spot for their boat. They will self-organize.
· Put wash-down hoses far
away from the launch area. Otherwise they clog up the launch/recovery area when
they stop to wash down.
· Having the accommodation
on the same property is a win-win-win. Organizers save money on transportation,
competitors like the extra time it gives them, and the host resort loves
it and will give you bonuses for the business.
· Having kids help with
launching is one of the biggest helps to competitors and the race
committee. Launches go smoothly and trollies are organized after launch.
· Outsource when possible.
Use a destination management company for things like airport transport. Pass
registration information directly to them - don't hold and forward. Same for
the hotel.
Racing/Race Committee
· Keeping the same
experienced race committee team throughout the event was a huge help and
contributed to our success.
· Jeff Martin's gas horn
system worked very well. Loud horns are very important. Cannons don't work as
well.
· Using What-App to
communicate between race committee members (and scoring office) was a huge
success. Scoring was done as competitors were coming off the water, which
allowed them to get protests and scoring inquiries submitted in a timely
fashion.
Infrastructure
· Understand the
limitations of your infrastructure (in our case, the ramp) and have a clear
plan for dealing with it. Change the plan as feedback comes in.
· Make sure medical support
is close, and you know what you are going to do in the event of an emergency.
· Make sure medical
support exists for little things (scrapes, bumps, cuts, etc.)
IT
· A flexible web site
system that can be quickly changed is very useful. You need to be able to
submit scoring for immediate publishing.
· We added the
registration spreadsheet to a database the allowed us to quickly create the
badges for competitors, as well as the files for upload to the scoring system.
· High speed internet is
critical for the press - they will be uploading lots of video files.
· Track web site traffic!
It will help in your discussions with your sponsors when they ask if they got
the exposure you promised.
· Sailwave scoring system works fine. You don't have to
use the ILCA recommended system (it's out of date now anyway). We can share our
scoring files and processes.
· Social media needs to be
managed at the venue, not from a distant, outside service provider.
Support Boats
· Make sure the committee
boat is well stocked with spares and tools.
· Keep at least one
support boat in reserve for backup and for running people and materials out to
race area.
· Pin and Signal boats
don't have to be keelboats. It's negotiable.
· Pin and signal boats
need LOTS of anchor rope (at least 150 meters for the pin boat) and good anchors.
Communication
· Keep an email list (or
use a newsletter system) to allow email communication with all competitors and
all volunteers.
· The official bulletin
board needs to be large, and doesn't need to be locked (but it does need to be
covered).
· Daily weather forecasts
are useful to the race committee and competitors.
Details (they matter)
· Using badges for
identification of on-the-water status is much faster and easier than
sign-in/sign-out, but it is more expensive.
· Playing music during
launch changes the whole attitude of the people who are launching boats.
· With our hot weather, it
was important to keep the ramp wet (to cool it) and to give out that last
bottle of cold water.
· Take care of the athletes.
They are priority #1. Feed them, hydrate them, give them space to gather.
· Keep opening ceremonies
simple and fun; keep closing ceremonies simpler and more fun. The same applies
to the mid-week social.
Things we wish we could've done
·
Twitter from the water, including mark-rounding
and other interest items.
·
Results on a monitor, rather than printed.
Printing takes time and wastes a huge amount of paper.
·
Set up a weather station near the racing area.
Sponsorship
· This is a business and
your relationship with local sponsors should be the same as any other sponsor.
· Communicate with your
sponsors. Let them know how their product/service is being advertised.
Great stuff!
ReplyDeleteNice work, Pam & Doug!
ReplyDeleteHow refreshing to read an intelligent, straightforward "thank you" to the organizers. That is one of the amazing things about the sport - the amount of time and effort put in by the volunteers and the organizers who really do look after the competitors and sport.
ReplyDeleteThanks to all The competitors for understanding direction on The water by The safety team Which included The Port Captain of Nuevo Vallarta and The Mexican Navy.
ReplyDeleteGreat post. Will certainly refer back to it for future reference. Thank you. DBSC
ReplyDelete